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Refund & Return Policy


Climanow Weather – https://climanowweather.site

At Climanow Weather, we strive to provide accurate, reliable, and timely weather insights and services to meet your needs. Your satisfaction is important to us. This Refund and Return Policy outlines the terms under which you may request a refund for purchases or subscriptions made through our website.

Please read this policy carefully before purchasing or subscribing to any of our digital services. By making a purchase on our website, you agree to the terms set forth below.

1. General Policy

Climanow Weather provides digital products and subscription-based services. Due to the nature of our offerings, we do not accept returns or exchanges of delivered digital content or subscriptions, except as required under applicable consumer protection laws.

We understand, however, that sometimes things don’t go as expected. If you are not satisfied with your purchase, we’ll do our best to resolve the issue, including issuing a refund when applicable.

2. Eligibility for Refunds

You may be eligible for a refund under the following conditions:

  • You purchased a digital subscription and experienced technical issues that our support team could not resolve within a reasonable timeframe.
  • You were charged incorrectly due to a billing error.
  • You were charged for a subscription you canceled prior to the renewal date.
  • The product or service delivered was significantly different from what was described on our website.

Non-Refundable Situations

Refunds will not be issued in the following situations:

  • You changed your mind after purchasing.
  • You did not use the product or service after purchase.
  • You failed to cancel a recurring subscription before the renewal date.
  • You experienced weather conditions that did not match our forecast (forecasts are based on models and probabilities, not guarantees).
  • You downloaded or accessed a digital product or report in full (unless there was a technical issue or misrepresentation).

3. Refund Process

To request a refund, please contact our support team within 7 days of your purchase at:

📧 Email: support@climanowweather.site

Your refund request should include the following information:

  • Your full name and email address used during the purchase
  • Date of purchase
  • Order or transaction ID
  • Description of the issue and reason for the refund request

We aim to review all refund requests within 3–5 business days. If your request is approved, the refund will be processed using the original method of payment. Depending on your payment provider, it may take up to 7–10 business days for the refund to appear on your account.

4. Subscription Cancellations

Monthly and Annual Subscriptions

You may cancel your subscription at any time through your account dashboard or by contacting our support team.

If you cancel a subscription:

  • You will retain access to the service for the remainder of the billing period.
  • You will not be charged for the next billing cycle.
  • Partial refunds are not issued for unused portions of a monthly or annual subscription unless required by law.

Free Trial Periods

If your subscription includes a free trial, you must cancel before the trial ends to avoid being charged. We do not offer refunds for charges incurred after the trial period has ended.

5. Incorrect or Unauthorized Charges

If you believe that you were charged incorrectly or have experienced unauthorized use of your payment method, please notify us immediately. We will work with you to investigate and resolve any discrepancies.

In case of confirmed billing errors or unauthorized charges, we will issue a full refund and assist you in securing your account.

6. Special Promotions and Discounted Products

All special promotions, discounted services, and time-limited offers are final and non-refundable unless otherwise stated. Any refund eligibility for promotional items will be clearly communicated at the time of purchase.

7. Third-Party Services

Climanow Weather may include links or integrate with third-party services. We are not responsible for the refund policies of those third-party providers. If your purchase was made through a third-party platform (such as an app store or payment processor), please refer to their respective policies.

8. Refund Denial and Appeals

If your refund request is denied, you will receive a written explanation outlining the reason. If you believe your case deserves reconsideration, you may appeal the decision by replying to the email notification within 5 business days.

Appeals are reviewed on a case-by-case basis and do not guarantee a different outcome. Our goal is to handle every situation fairly and transparently.

9. Modifications to This Policy

We reserve the right to modify this Refund & Return Policy at any time to reflect changes in our services, applicable laws, or internal procedures. When we do, we will update the “Effective Date” at the top of this page.

You are encouraged to review this policy periodically to stay informed about your rights and our responsibilities.

10. Contact Information

If you have any questions about this policy, or need help with a refund or return, you can reach out to us via:

We’re here to help and make sure your experience with Climanow Weather is a positive one.

11. Legal Rights

Nothing in this Refund & Return Policy limits your rights under the laws of your country or region. If you reside in a country where consumer protection laws provide additional rights, we will comply with those obligations where required.

12. Final Statement

Climanow Weather is committed to transparency, fairness, and customer satisfaction. While our services are primarily digital and often non-refundable, we aim to address all concerns and resolve issues promptly. If you’re ever unsure about a charge or experience a problem with one of our services, we encourage you to reach out to us directly so we can help.